PG Group
Position Overview:
The Operations Manager will be responsible for overseeing and optimizing our operational processes to ensure smooth and efficient business operations. The ideal candidate will have a strategic mindset, excellent organizational skills, and the ability to lead and motivate teams to achieve operational objectives.
Responsibilities:
- Strategic Planning:
- Develop and implement strategic plans to improve operational efficiency and productivity.
- Identify opportunities for process optimization and cost reduction.
- Process Improvement:
- Analyze existing processes and workflows to identify bottlenecks and areas for improvement.
- Implement process improvements to streamline operations and enhance efficiency.
- Team Leadership:
- Lead and mentor operations teams, providing guidance and support to ensure high performance.
- Foster a culture of collaboration, accountability, and continuous improvement.
- Resource Allocation:
- Allocate resources effectively to meet operational goals and objectives.
- Monitor resource utilization and make adjustments as needed.
- Performance Management:
- Set performance goals and KPIs for operational teams.
- Monitor performance metrics and implement corrective actions as necessary.
- Vendor Management:
- Manage relationships with vendors and suppliers to ensure timely delivery of goods and services.
- Negotiate contracts and agreements to optimize costs and quality.
- Quality Assurance:
- Implement quality assurance processes to maintain high standards of product/service delivery.
- Conduct regular audits and inspections to ensure compliance with quality standards.
- Risk Management:
- Identify operational risks and develop risk mitigation strategies.
- Ensure compliance with regulatory requirements and industry standards.
- Communication:
- Communicate effectively with internal stakeholders, including senior management and department heads.
- Collaborate with cross-functional teams to align operational objectives with overall business goals.
- Continuous Improvement:
- Lead continuous improvement initiatives to enhance operational efficiency and effectiveness.
- Encourage innovation and creativity within the operations teams.
Qualifications:
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Proven experience in operations management or a similar role.
- Strong leadership and team management skills.
- Excellent analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
- Proficiency in project management and process improvement methodologies.