Customer Service Representative – Remote

Responsibilities:

• Handle inbound customer inquiries via phone, email, or chat.
• Resolve customer issues and provide support for troubleshooting.
• Process orders, returns, and address billing questions.
• Maintain up-to-date knowledge of our services and products.
• Document customer interactions accurately in our CRM system.
• Work closely with team members to ensure customer satisfaction.

Requirements:

• High school diploma or equivalent.
• Previous experience in customer service, preferably remote.
• Strong communication and problem-solving skills.
• Ability to work independently and manage multiple tasks.
• Reliable internet connection and a quiet workspace.