Retail Cashier

PG Group

Position Overview:

As a Retail Cashier, you will be at the forefront of providing excellent customer service by efficiently processing transactions and creating a welcoming atmosphere for shoppers. The ideal candidate will have a positive attitude, attention to detail, and a passion for delivering top-notch service to our valued customers.

Responsibilities:

  1. Customer Service:
    • Greet customers warmly and assist them in a friendly and professional manner.
    • Address customer inquiries and resolve issues with courtesy and efficiency.
  2. Point of Sale Operations:
    • Accurately and efficiently process customer transactions using the point-of-sale (POS) system.
    • Handle cash, credit, and other forms of payment in accordance with company policies.
  3. Product Knowledge:
    • Stay informed about products, promotions, and special offers.
    • Provide information and assistance to customers regarding product selection.
  4. Cash Handling:
    • Count and reconcile cash drawer at the beginning and end of each shift.
    • Ensure accuracy in all cash transactions and promptly report discrepancies.
  5. Maintaining Checkout Area:
    • Keep the checkout area clean, organized, and well-stocked.
    • Arrange and display merchandise near the checkout for upselling opportunities.
  6. Loss Prevention:
    • Monitor for and prevent theft by maintaining awareness of customers and surroundings.
    • Follow company policies and procedures for loss prevention.

Qualifications:

  • High school diploma or equivalent.
  • Proven experience as a Cashier or in a customer service role is a plus.
  • Excellent communication and interpersonal skills.
  • Basic math skills and ability to handle cash transactions accurately.
  • Ability to stand for extended periods and lift moderate weights.
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